About this role
As Zaxbys expands, they are saving a seat for you. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks, ensure processes are followed, and respond to guests' needs. It's an indescribably great place to work!
Complete all training including the Zaxbys Shift Leader Development Plan and Food Safety Certification. Create a culture of high-performance by training and coaching team members to meet all company standards. Prioritize the guest and team member experience and resolve complaints in a friendly manner.
Mentor, coach, and develop team members while communicating performance concerns to your General Manager. Create and maintain a positive culture and healthy team morale through recognition and leading by example. Collaborate with management to develop goals and report on progress.
Enjoy free meals on shift and 50% off off shift. Flexible schedules, early access to pay, paid training, and opportunities to advance make Zaxbys a great place to grow. Full-time team members also receive medical, dental, and vision insurance.
Requirements
- Willingness to complete all training including Zaxbys Shift Leader Development Plan and Food Safety Certification.
- Ability to train and coach team members to meet company standards.
- Experience with cash management policies and reconciliation of truck deliveries.
- Knowledge of food production and quality monitoring processes.
- Capability to maintain operational standards and ensure compliance with Zaxbys guidelines.
- Flexibility to work shifts including opening and closing duties.
Responsibilities
- Complete all training including Zaxbys Shift Leader Development Plan and Food Safety Certification.
- Create a culture of high-performance by training and coaching team members to meet company standards.
- Mentor, coach, and develop team members, communicating performance concerns to the General Manager.
- Prioritize the guest and team member experience, resolving complaints in a friendly and respectful manner.
- Delegate tasks to team members and supervise performance during a shift.
- Manage food production and quality by monitoring prepping, cooking, and holding processes.
- Receive and reconcile truck deliveries, ensure proper stocking, and complete daily inventory counts.
Benefits
- Free meals on shift and 50% off meals off shift.
- Flexible schedule.
- Early access to pay.
- Paid training.
- Opportunities to advance.
- 401(k) with employer match (eligibility requirements apply).
- Recognition program and employee referral program.
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