Assistant Chef Manager

1w1 week ago

Farm Boy Inc.

Toronto, CA · Full-time · C$55,000 – C$70,000

About this role

You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through collaborative leadership, hands-on coaching, and daily team engagement, you’ll help build a high-performing department where team members feel supported and customers feel welcomed.

Deliver warm, confident, and engaging customer service while working closely with the Department Manager to execute departmental strategies and achieve performance objectives. Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.

Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism. Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.

Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions. Promote compliance with all Safe Food Handling and Health & Safety policies to maintain a safe and high-quality shopping environment. Contribute to store success by assisting with other related duties as required.

Requirements

A genuine passion for delivering engaging and exceptional customer service
Completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience
The ability to thrive in a fast-paced, dynamic environment by effectively managing competing priorities while maintaining a high level of performance
Excellent organizational, analytical, and interpersonal skills supported by a clear, professional communication style
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs
Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions
Flexibility to work a dynamic schedule including evenings, weekends, and holidays
Fluency in English; French language skills considered an asset

Responsibilities

Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience
Work closely with the Department Manager to execute departmental strategies and achieve stated goals and performance objectives
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness
Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions
Promote compliance with all Safe Food Handling and Health & Safety policies, procedures, and provincial regulations
Contribute to store success by assisting with other related duties as required

Benefits

Comprehensive benefit program and coverage that varies by position
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program
A 10% discount on in-store purchases
On-the-job training